This document according to article 435 of the Civil code of the Russian Federation is the offer of limited liability Company "NARMALA "(further — "NARMALA") about the conclusion of the framework agreement of rendering services on the website www.narmala.com (hereinafter - "narmala"), hereinafter referred to as" Services", registered on the site in accordance with the established procedure to capable individuals, legal entities and individual entrepreneurs (hereinafter — "Users").
In case of acceptance of the offer by the User, the service agreement (hereinafter the "Agreement") is concluded between the User and NARMALA on the terms provided for in this document.
In this agreement, the provision of paid services terms not defined below have the meaning set forth in the User agreement.
Account-analytical account narmala accounting system, serving to account for the receipt and expenditure of funds contributed by the User to the payment for services.
Replenishment of the Account — making an advance payment to pay for narmala Services, information about the amount of which is taken into account and displayed in the personal account of narmala in the "Account"section.
Offer-an offer to the User to conclude a framework contract on the terms set out in this document.
Contract-a framework contract concluded between the user and NARMALA for the provision of services, defining the General obligations of the parties and the conditions for obtaining narmala services.
1.1. Services rendered in accordance with the Agreement include the Services specified in clause 4.2 of the Agreement. The list and/or terms of service in this Offer may be supplemented and / or amended by NARMALA by publishing the relevant changes to narmala. Use of the services after the publication of narmala changes means the consent of the User with all the changes.
1.2. Services in accordance with this Agreement are provided only to Users who are legally capable physical persons, legal entities or individual entrepreneurs.
1.3. This offer is deemed to be accepted by the User, and the agreement between NARMALA and the user concluded, from the moment of payment for services in the manner provided for in this Agreement or the relevant section on the site.
2. Obligations Of The Parties
2.1. Responsibilities NIRMALA:
2.1.1. Provide services to the User in accordance with the provisions of this Agreement, subject to the availability of technical services.
2.2. Obligations Of The User:
2.2.1. Pay For services at the current prices for Services at the time of payment in accordance with the terms set out in this Agreement and on narmala.
2.2.2. Comply with the requirements of the current legislation of the Russian Federation, the provisions of the Agreement, the user agreement posted on narmala on the page when using the Services https://narmala.com/agreement.html (hereinafter — the "User agreement") and all other documents regulating the work of narmala and the provision of services.
2.2.3. At the request of NARMAL to provide the latest information and documents necessary to identify the User as a party to the Contract, including when the user sends to NARMAL applications, notifications, etc. 3. Procedure of settlements
3.1. The user selects and orders the Service through the user's personal page on narmala, access to which is provided to the User after authorization on narmala (hereinafter — "Personal account") and other tools available on narmala.
3.2. The price of the Service is determined when it is ordered, based on the characteristics of the Service (category, territory, ad parameters, their number, etc.), and reported to the User in rubles (excluding VAT) through the user interface on narmala when completing the order of the Service, unless otherwise provided by the annexes to this Agreement. Payment for services is carried out by the User at the time of payment prices (tariffs) for services. New Prices for services do not apply to services that have been ordered and paid for before the new prices take effect.
3.3. The user can transfer to the account of NARMAL any amount of money, the receipt of which is accounted through The user's Account, or, if possible, in the user interface of the Site, the User can pay for specific services in the amount corresponding to the cost of such services.
3.4. NARMALA provides the User with information about the cash flow of the User, recorded using the Account on narmala in The User's personal account. Payment for the account previously made to the account of NARMALA of funds, reflected in the Wallet, the Wallet balance to debit of the corresponding amount of funds the User with discounts (bonuses). The service is provided to the User after debiting the appropriate amount from the balance of the Purse in accordance with the parameters of the ordered Services, but not before the user provides all the necessary materials for the provision of the service.
3.5. At any time during the term of the Agreement, The user can replenish the balance of the Wallet by making an arbitrary amount of money to the settlement account of NARMALA in accordance with the instructions on the Site and this Agreement. The Services are provided only if the balance of the user's Wallet is equal to or greater than the total cost of the services ordered by the user.
3.6. The user, who is a legal entity or an individual entrepreneur, shall pay for the services under this Agreement by wire transfer of funds to the settlement account of NARMAL on the basis of the exposed NARMAL through the interface of the account website. For legal entities and individual entrepreneurs is also allowed to pay using a corporate credit card issued to the relevant legal entity or individual entrepreneur. The user, who is a natural person, pays For the services under this Agreement by any means available using the narmala interface.
3.7. Payment for services is made by the User indicating the User number specified in The personal account, the name and TIN (for legal entities and individual entrepreneurs) and/or other details identifying the payment. When paying by wire transfer on the basis of the invoice issued by the User is also obliged to specify in the payment document the data included in the invoice issued to the User. In the absence of and/or incorrect indication of the data listed in this paragraph of the Contract, NARMALA has the right to assume that the payment obligations are not fulfilled by the User properly, or independently identify the payment according to their own records. NARMALA is not responsible for losses that may arise from the User and/or third parties in case of incorrect indication of the purpose of payment.
3.8. Name, legal address, postal address, TIN, PPC, contact and other information (hereinafter "user details") in payment documents, Acts on the services rendered and other documents generated by NARMALA in accordance with this Agreement, shall be specified in accordance with the NARMALA user details specified in The personal account Of the user. The user is solely responsible for the correctness of the above in The personal account user details. In case of change of the user's details, the User is obliged to immediately make the appropriate changes to the user's details in the Personal account, and in case of impossibility of self-change of such data, to notify NARMALA about such changes in the prescribed form with the application, at the request of NARMALA, confirming the changes in the documents. NARMALA has the right to check the correctness of the user's details specified in The personal account by checking with the data contained in the unified state register of legal entities (individual entrepreneurs) and, if there are discrepancies, correct the relevant data using as The user ID specified by the TIN.
3.9. In order to implement claim 1.3. this Agreement and the identification of the party to the agreement, payment under the Agreement is considered to be committed by the User at the time of crediting funds to the account of NARMALA or, when paying for services using electronic funds, at the time of receipt of NARMALA from the relevant payment system verified information about the receipt of payment for services. Obligations to pay for services in this case are considered to be fulfilled by Users in the manner determined by the current provisions of the law.
3.10. The User hereby agrees that narmala's accounting system statistics will be sufficient proof of the fact of the services provided under the Agreement.
3.11. In the framework of the enabling activities User can be granted a discount for payment of Services (bonuses), prizes, etc. Getting User cash equivalent provided by narmala in the framework of the enabling activities of discounts (bonuses), prizes are not. The conduct of such promotional activities and the conditions for granting discounts (bonuses) and/or prizes are governed by special rules published by NARMALA on the Site, or agreements with Users.
3.12. With regard to the Services provided to Users who are legal entities or individual entrepreneurs, NARMALA monthly sends to the e-mail address of the user of the Act on services rendered for the reporting month, and also sends the originals of these documents by mail to the address specified in The User's personal account. One copy of the Act must be signed by the User and returned to NARMALA in the original before the 15th (fifteenth) day of the month following the reporting month. In case of disagreement with the Act, the user must at the same time provide NARMALA with a written reasoned refusal to sign the Act. The responsibility for receiving any documents (including Acts, messages, notifications) by the above methods lies with the User. NARMALA, who sent the documents by the above methods, is not responsible for the delay or non-receipt by the User of Acts (messages, notifications), if this was the result of a malfunction of communication systems, the action/inaction of providers, Telecom operators, loss of access to the Personal account by the User or other circumstances beyond the control of NARMALA.
In case of non-receipt of NARMAL of the Act signed by the User or a reasoned refusal within the above period (including, due to the refusal of the user's representative to receive the Act and/or other documents or instructions by the User of an improper address for receiving documents), the services shall be deemed to be provided by NARMAL properly and in full.
3.13. The parties agreed that in respect of any monetary obligations Of the parties under the Contract, the legal interest (interest on the amount of debt for the period of use of funds) is not charged.
4. The procedure for the provision of Services. Responsibility
4.1. Before ordering and paying for the services, the User must carefully read the User agreement, the requirements for Ads and all other documents regulating the work of narmala.
4.2. The following services can be provided to the user narmala:
(a) display (display) Ads on narmala on special conditions in accordance with the parameters specified on narmala, which the User selects independently, such as: - Premium Ads, which Ad is being shown in special units with a corresponding User request;
- Pin an Ad that allows you to pin an ad to the top of search results pages for a specific period of time when users request it;
- Raising Ads in search, the use of which allows you to increase the position of the Ad with the appropriate user request in the list of placed Ads of other persons;
- Selection of Ads, allowing you to select the Ad special graphical tools in the General list of search results for a specific user request;
(b) display (display) Ads on narmala on special conditions in accordance with the parameters specified on narmala, which the User chooses independently, such as:
- Shop Standard, allows you to place on narmala up to 1000 ads with the creation of the organization card;
- Shop Premium, allows you to place up to 5000 narmala ads with the creation of the organization card;
- VIP store, allows you to place up to 10,000 ads on narmala with the creation of the organization card;
as well as other services that can be added NORMAL in the above list.
Such services can be provided to the User both individually and as part of the package of services offered by NARMALA On the site.
The period and conditions of service are set by NARMALA on the Site, but in any case the period of display (display) Ads on special conditions does not exceed the period during which the Ad has the status of active Ads on narmala (that is, available for viewing by other Users). At the end of the period of validity of the Service (including removal (removal) of the user Ads narmala, blocking Ads and/or User account for violation of the regulations of NARMALA, deactivation of the account by the User), the Services are considered rendered NARMALA in full and properly.
(b) Placement of Ads and banners on the Site in certain categories and regions on a paid basis in accordance with the terms of paid placement of ads and other services that narmala MAY at any time offer to the User on the site.
4.3. NARMALA undertakes to make all reasonable efforts to provide the services properly, but is not responsible for the impossibility of providing The services in case of:
* technological malfunctions of public communication channels through which access to the Services is provided, or loss of access to the Internet-until Troubleshooting or restoration of access, respectively;
* signs of unauthorized access to the User's personal account — for the duration of such circumstances;
• in cases falling within the definition of force majeure — for the duration of such circumstances.
4.4. NARMALA has the right to suspend the provision of services in case of violation by the User of its obligations under this Agreement, the User agreement and other documents regulating the work of narmala, until the complete elimination of the violation.
4.5. In case of causing damages to the User through the fault of NARMALA, the liability is determined in the manner provided for by the current legislation of the Russian Federation. For Users who use the services of narmala in connection with professional (business) activities, NARMALA shall be liable in an amount not exceeding the cost of the services ordered and paid by THE User, but not received due to the fault of NARMALA Or, if applicable, in an amount not exceeding the balance of the user's wallet At the time of causing losses and only in case of loss by the User of part or the entire amount of funds on the Account balance.
4.6. NARMALA shall not be liable to the User for any other losses and/or expenses, including lost profits and indirect losses, including those incurred by the User in connection with the violation by the User when placing Ads on narmala User agreement, requirements for Ads, terms of services and other documents regulating the work of narmala.
4.7. NARMALA shall not be liable for losses caused to the User using the services of NARMALA in connection with professional (entrepreneurial) activities, as a result of the inability to use the services due to errors, omissions, interruptions, deletion of files, defects, delays in operation or transmission of data and other reasons of a technological nature, as well as the inadequate quality of public communication channels through which Access to the services is carried out.
4.8. The user is informed and agrees that part of the operations, including (but not limited to) operations to receive payment for services rendered is not controlled and monitored by NARMALA personally or through third parties, and NARMALA is not responsible for the transfer and/or receipt of funds of the User in payment for services.
4.9. NARMALA has no obligation to notify any third parties of the user's loss of access to The personal account and for possible consequences resulting from the absence of such notice. 4.10. NARMALA responds to the User's messages sent only from the contact email address specified by the User when registering for narmala or specified by the User subsequently through the Personal account. The user can not change the contact email address in the registration database through your Personal account.
4.11. Actions performed using the user's login and password are recognized by the parties as committed by the user and having the force of a simple electronic signature. The user is responsible for any actions performed using the user's narmala login/password, e-mail address, phone number (including actions of employees and third parties), as well as the safety of their login/password and for losses that may arise due to the unauthorized use of the User's Personal account and simple electronic signature. In case of theft/loss of login or password, the User shall independently take the necessary measures to change the password for access to the Personal account and / or services. NARMALA shall not be liable for the actions of third parties that resulted in theft/loss of the user's login or password, as well as any expenses, damages and/or lost profits incurred by the User due to unauthorized access of third parties to the user's Personal account.
4.12. The user confirms his/her consent to the fact that the execution of the command on narmala, including the use of professional technical tools narmala, startup, click, keystroke, etc.means the will of the User with respect to the order and / or activation of the Services in accordance with the price and other parameters of the services defined on narmala. 4.13. NARMALA has the right to change (add) the terms of the Offer unilaterally. The date of entry into force of amendments (additions) is the date of publication on narmala of the new version of the Offer. The user is obliged to regularly get acquainted with the current version of the Offer posted on narmala.
4.14. NORMAL the User may send via the my account contact information notice associated with the execution of this Agreement, including alerts about the balance of the term of service, renewal and other informational messages on the Agreement, via sms or email. Narmala, at ITS discretion, determines the scope and content of such notifications and the timing of their dispatch.
5. Review of claims
5.1. All disputes arising under this Agreement shall be referred to the Arbitration court of St. Petersburg and Leningrad region or, if the dispute is not subordinated to the arbitration court, to other courts in accordance with the current legislation of the Russian Federation.
5.2. Before applying to the court, the User registered on the Website as a legal entity or individual entrepreneur must comply with the extrajudicial dispute resolution procedure by sending a written claim to NARMAL, with the application of documents confirming the circumstances and requirements referred to by the user. The term of consideration of such claims is not more than 30 (Thirty) days from the date of receipt of the claim NARMALA. In case the user does not receive a response to the claim NARMALA in the specified period or in the case of refusal to meet the justified claims of the user NARMALA, the User has the right to go to court. 6. contract validity
6.1. The agreement shall enter into force upon acceptance of the offer in accordance with clause 1.3. this Agreement and shall remain in force until terminated in accordance with this Agreement.
6.2. NARMALA has the right to terminate the Agreement in the manner provided for by applicable law, with notice to the User through the interface narmala, by e-mail or otherwise.
6.3. In case the User violates the terms of the User agreement or any other documents regulating the work of narmala, the user's ads placed on narmala may be rejected and/or blocked, and access to The personal account may be terminated (blocked).
6.4. The agreement can be terminated prematurely in case of termination (blocking) of the User's access to the Personal account due to violation Of the user Agreement and other documents regulating the work of narmala, or termination of such access at the initiative of the User. Upon termination of the Agreement, the User has the right to apply to NARMALA for a refund of the unused balance of funds in the amount of the balance of the Wallet, minus all discounts (bonuses) provided in accordance with paragraph 3.11. this agreement. NARMALA does not reimburse the cost of the services rendered. Refund of unused balance of funds is carried out on the basis of a written application of the User through the method of payment (payment system), with which the payment was made for services, and in the case of inability to use this method of payment (payment system) for the refund of funds — other certain NARMALA way. When applying for the refund of the unused balance of funds on the Account balance, the user, at the request of NARMALA, is obliged to identify himself as a party to the Agreement, having performed the actions specified in the instructions of the narmala support service (send an application from the user's e-mail address specified in The personal account, etc.), as well as provide the necessary documents and information (including documents required to identify the User, documents confirming the fact of payment by the User, etc.).
6.5. The contract represents all the terms and conditions agreed between the parties in respect of its subject matter and replaces all previous agreements, representations and any kind of agreement between the parties in respect of its subject matter, unless otherwise expressly agreed by the parties.
7. Address and Bank details of NIRMALA
The limited liability company "NIRMALA»
Legal address: 195279, Russia, St. Petersburg, D. Entuziastov Ave., 22 building 2, office.Eighty one
Postal address: 195279, Russia, Saint-Peterburg, PR. Entuziastov d. 22 K. 2, of.Eighty one
INN 7806259890 KPP 780601001
JSC "Tinkoff Bank»